Testimonials

Some of our customers have been kind enough to write in and tell us what they thought of our service, so we've compiled a few examples. A big thanks to all those who agreed to have their comments displayed.

"I found the website very easy to navigate and it's well presented.
You have good stock lines which i haven't seen on other websites. All in all it's very impressive, keep up the good work."

Aaron

"Just want to say a HUGE thank you for all your help with the hookah. ... and I'm really grateful you managed to get a blue one - it looks great."

Kanina

"Thank you. Parcel arrived today. Great service you have."

Susan

"Wow that was FAST!! have it here! and also wow...great smoke!
I will be re ordering....
I am amazed at this legal smoking mix...!!!!"

Nathan

"Wow, Thanks for being so speedy."

Phil R

"I just wanted to thank you for the above order. i ordered it yesterday afternoon and it has reached me within 20 hours of ordering!!
i will definitely be recommending you to all my friends and will be making more orders soon. fantastic service guys, keep up the good work!! going to be a good weekend i think....... "

dafsi, upper bangor

"Wow, Very fast delivery, fantastic product, fantastic service, easy to use!!!
In fact with the vapureyes vapouriser I bought from you I was able to give up smoking the evil weed (tobacco that is)."

Richard

"Just wanted to say - you guys are really helpful. Had so many questions and you answered all of them. Makes a nice change to talk to people who know what they're on about! And order got here next day - thanks a lot. I'll be back!"

Alex Fin

"Thanks for everything! The customer care that your company offers is with out question 'a cut above the rest'. Package came promptly to my home address (North America) with out any concerns.
I'll be back!"

Darrin

"Firstly i would like to say that you guys have an awesome shop.. i have
visited on several occasions and found the staff extremely helpful and a
great range of products..."

MAJ B

"Always a pleasure to do business with Shiva....second to none service...
Peace...One Love"

Andy Cotton

"Hi guys, I can really recommend this shop!
Extremely fast processing without any problems,
Nice contact by e-mail in order to avoid trouble with the customs.
Goods were perfectly and neutrally packed, send by certified mail and delivered within 5 (!) working days to Germany.
This service can't be beaten!
Thanks a lot!"

Michael

"exellent shop thank you :)"

Demas

I just want to commend you on your customer services! I ordered just after 3:00pm failing to meet the time the next day delivery items, and your staff were nothing but helpful insuring i had my package delivered the next day! Thankyou Shiva i will definately be using you again!

Simon

I was in Greenwich today and needed something nice to smoke and saw your shop and popped in. Had a quick look round then asked the young lady at the counter about legal highs. Wanted to say thank you again for the friendly help and for suggesting Spice Gold. As soon as i got home had a little taste....it smells nice and has a nice taste smoking it! Just what i wanted relaxing with a gentle buzz to put a smile on my face! Glad i popped in and will definetly do so again. Now will check out your website.
All the Best,

Jay :)

Have visited your shop a couple of times now and found it a very friendly place to shop for my needs. So knowing that visiting the shop is not always possible decided to order from your website. Navigating and ordering is easy, the hardest is choosing from your wide range of goodies. After placing the order I was kept informed of the progress and the order arrived early this morning. Perfect timing!! A thumbs up from me so thank you and best wishes to all at Shiva.

Jay :)

Hy Guys,
order arrived in italy in 5 days, all as expected; great and really fast service, good products. I'm going to buy again.

Andrea

Just a quick note to acknowledge receipt of my order yesterday, thank you. I have not odered anything of the Net for some considerable time now due to the incompetence of HMV, Ironic to think that a company selling head products are leading the way in restoring my faith in online buying.

Ian

Hi, just to say thank you for sending my order out so quickly. I tried ordering a chillum from six different web sites and still haven't received one yet in two months because of their lack of business mind. So another thank you and I'll bookmarking your site and using it again in the future. Happy smoking!!!!!

Lee

Once again I’d like to thank you guys for the product and service. Super fast delivery and a great range of products means I’ll never be left wanting when it comes down to the business of smoking. Excellent work, keep the good times going!!

Dafsi

Hi, I would like to say that I found the service very fast and the correct goods were dispatched and packaged suitably. Many thanks.

Sarah

hi samuel, thanks for your very quick response and thankyou for sorting things out. I shop online frequently and as a Purchasing Manager i understand entirely the problems with the post, so i'm not put off buying online or from you as your products and customer services are spot on. Your shop looks pretty cool too. Thanks again...Pete

pete

Excellent service guys!! Got my order today, well 'appy!

Anonymous

......great stuff, even things you never never knew existed but always wished they did, they do -here, super fast postage too. Brilliant web site/ shop!

kate

Dear Samuel , sorry for my late response... I have received you package. I want to thank you personally and shiva. I am very pleased from your response and i want to assure you that my next buy will be surely from you... Thanks again, i wont forget this and i will make sure to tell all my friends what a great business you are running, Sincerely yours Nick

nick

thank u mate , i love it u have the best f**king customer service ever , i would like u to know that im more than happy with the service, ill keep in touch cause theres more ordering were this came from QQ

Alexis

Thank you ever so much for your prompt help with this order. Very refreshing to deal with a company who actually bother to respond to their customers!

JR

Thanks very much, great service and fast response. Cheers Hope to use you in the future ;)

Chris

Hi, I would just like to say that the service is fantastic, and the shop is great. I will be doing business again. A friend of mine has just ordered from you and i will let more people know about your site. Best Regards David

David